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Chengdu furniture store may be more cost-effective than online store
Online prices in the Chengdu furniture market have experienced sudden fluctuations, with some items dropping by over 5,000 yuan overnight. However, staff at physical stores directly pointed out that the quality of online products is often not as good as those available in-store. While prices for similar items in physical stores remain stable, they are sometimes even lower than online options. When ordering the same set of furniture online, there are no discounts, but in a physical store, salespeople can offer various ways to save money, including free gifts or special deals.
When it comes to buying branded furniture from online malls, the quality is generally reliable, but compared to purchasing directly from Chengdu furniture stores, there are still issues like long delivery times, high shipping costs, and other hidden expenses. What's more surprising is that during the reporter's field investigation, it was found that the same product was actually cheaper in physical stores.
**Chengdu Furniture Investigation Method**
The reporter first selected several products from the Tmall flagship stores of Quanyou Home Furnishing, Gujia Home Furnishing, and Qumei Furniture. Then, targeting these products (some merchants have different online and offline versions, so the reporter chose similar styles and sizes for comparison), he visited physical stores in Chengdu to compare logistics and pricing with online options. The findings revealed that the advantages of Chengdu furniture stores are far greater than expected.
**Chengdu Furniture Store Order Cycle is Faster**
The reporter took a photo of a four-piece Korean-style furniture set seen online and visited a Chengdu furniture store. The salesperson explained that the online and offline products were not the same and introduced another Korean-style set. The minimum delivery time for the four-piece set was 20 days, with an assurance of "absolute availability." This was much faster than the several-month delivery times reported by some customers when buying online.
At another Chengdu furniture experience store, the salesperson mentioned that if you order online and offline synchronized products, the delivery cycle could be reduced from about 15 days to just 12 days.
In a Chengdu furniture experience store, the reporter saw a set of sofas very similar to those online. The salesperson said that if the color and direction of the sofa remain unchanged, it would be delivered within a few days. If changes were needed, it would take around 30 days. At the Tmall Love Hive Gujia Experience Store, the salesperson confirmed that ordering in-store was much faster than through Tmall.
**Chengdu Furniture Price Service is More Flexible**
On December 1st, the reporter saw a Korean-style four-piece set priced at 9,646 yuan on Quanyou’s online store. In the Chengdu Furniture All Friends physical store, although there wasn't an exact match, the reporter found a similar American pastoral style set priced over 100 yuan cheaper. A Korean-style set recommended by the salesperson cost more than 8,000 yuan. During a promotional event on December 8th, the price dropped to 7,031 yuan. After Double 12, the online price "magically" jumped to 13,780 yuan.
At the Chengdu furniture Qumei experience store, the reporter initially couldn’t place an order on December 1st, as the online and offline prices were both 5,071.2 yuan. However, when the reporter returned on the 8th, the furniture became available for offline purchase. The clerk offered a discount on the cabinet and bedside table, bringing the total price down to 4,513 yuan—over 500 yuan cheaper than the online price.
On December 1st, the reporter visited the Chengdu furniture Gujia physical store and showed a sofa picture from the internet. The price for a three-person sofa was 13,330 yuan. The clerk said the online and offline products were different, but one was more similar, with a daily discount price of 12,626 yuan. The reporter was surprised to find that the physical store was actually cheaper. The clerk later explained, “You must have added a single sofa online to get this price.†After verifying the online details, it turned out that the configuration was only for three people. On the 8th, the same sofa was discounted by over 100 yuan, and the clerk said the store had ongoing promotions.
In the Love Hive experience store, the clerk stated that prices must be synchronized with the internet, but placing an order in-store would exempt the 300-yuan shipping fee.
Speaking about the differences between online and physical furniture products in Chengdu, Gujia staff mentioned that online products might be surplus or processed goods, with different craftsmanship and leather quality. They also noted that physical goods weren’t pushed online because the costs couldn’t match. But they insisted that online prices should be cheaper. As expected, the sofa’s price after Double 12 dropped to 7,912.12 yuan and remained at that level.
**Chengdu Furniture Shopping Tips – Compare More Before Buying**
After comparing both options, the reporter found that while online furniture is often marketed as cheap, fast, and trendy, it doesn’t always live up to the promise. In Chengdu furniture stores, consumers have more room to negotiate. For example, regarding the elevator fee, the Quanyou manager said, “I’m the store manager, I can waive this for you!†Qumei doesn’t provide scale adjustment services, but such services are available when ordering in-store. “This is our physical advantage,†they said. As for delays, Gujia and Quanyou both said, “No problem at all.â€
There are indeed differences between physical and e-commerce furniture in certain aspects. Therefore, consumers are advised to compare both online and offline options carefully before making a purchase, in order to find real value and better service.