Zhejiang Redwood Furniture Market Chaos Deceives Consumers

The reporter learned from the Consumer Protection Committee of Zhejiang Province that the mahogany furniture market is "fish and dragon mixed", mainly because some illegal furniture manufacturers and merchants use methods such as stealing beams and changing columns to confuse concepts.

Unscrupulous merchants have many tricks

According to reports, all kinds of tricks to deceive consumers include 'hiding the sky and the sea', 'confusing the audiovisual', and 'filling with the best' and so on.

Concealing the sky--covering up or hiding the truth from consumers

According to the Zhejiang Provincial Standard DB33 / 264-1999 "Regulations on the Marking of Mahogany Furniture Products", the sales label of mahogany furniture should include: product name, specification model, origin, factory name, main material, auxiliary materials, paint quality, quality grade, Product standard number, number of supporting parts, pricing unit, sales price.

However, in practice, many businesses have little or no standard content. For example, a Hong Kong brand mahogany furniture, the label not only lacks information such as the manufacturer's name, quality level, and lacquer quality, but even the most basic materials are not explained. In addition, although the product name, main material, unit, place of origin and price are marked on the sales label, they lack basic information such as quality level and the number of supporting parts.

At the same time, some sales personnel have the problem of irregular promotion. In order to promote products, many sales personnel of mahogany furniture secretly compile mahogany knowledge and introduce irregularities to customers.

Some sales staff often use common names when introducing materials to customers. It is commonly known that there is no standard specification, such as 'Dahong rosewood' generally refers to Dalbergia philoxeroides, but some merchants also refer to Dalbergia altissima of other tree species as 'Dahong rosewood'. Because it is commonly known, it is difficult to resolve disputes based on the name if the customer disputes the material after sale.

Confusion of audio-visual-Non-mahogany woods are chaotically 'Pong' mahogany but not expressly sold as non-mahogany. For example, the name "windmill wood" is called "black rosewood", the name "viral wood" is called "green sandalwood", the name of "iron wood bean" is called "red sandalwood", and the name of "Guyisumu" is called "Brazil rosewood" ',' African Red Sandalwood 'is called' Indian Red Flower Pear ', etc., using consumers' lack of timber expertise and information channels are unblocked, intentionally concealing the truth of 'non-redwood' during sales promotion, causing 'redwood' to consumers illusion.

Good in second time--mixing the same kind of different kinds of wood

Even if the mahogany furniture is the same kind of wood, the price is quite different due to the different wood species and origin. For example, 'Villous Dalbergia' and 'Jiaodan Dalbergia' in red rosewood wood, the former is mainly produced in South America, and the latter is mainly produced in Indochina Peninsula in Southeast Asia. Due to the different growth environment and wood species, the wood color is different. The difference, like Dalbergia velutipes, is mostly yellowish, while the color of Dalbergia chinensis is thicker, which is purple reddish brown or dark reddish brown. The price of the former is around 7,000 yuan / cubic meter this year, while the price of the latter is as high as 50,000 yuan / cubic meter.

Pretend to be true-sell non-redwood as redwood

In order to obtain higher economic benefits, some merchants also provide false and false information when selling on the basis of confusing the audiovisuals of the random 'Pong' mahogany, non-mahogany pretending to be mahogany selling. For example, a consumer in Shangyu spent 80,000 yuan to buy a set of furniture with nominal red rosewood. It was found that the windmill is of wood, that is, hide gray, and it is not at all related to mahogany.

Strictly control the entry of enterprises

In order to better provide consumers with information and guidance on the consumption of mahogany furniture, the Consumer Protection Commission of Zhejiang Province, in conjunction with the Zhejiang Furniture Product Quality Inspection Center, will consume 54 mahogany shops in 6 furniture markets in Hangzhou from the beginning of September this year. survey. And for the many problems in the current Hangzhou redwood furniture market, make recommendations:

--Production enterprises and distributors should enhance their sense of integrity and take the initiative to standardize the labeling of mahogany furniture, especially using Chinese and Latin literary names to label furniture wood. Once a dispute occurs, it can be used as a basis for identification. Authoritative appraisal and inspection agencies may be invited to appraise and issue certificates of furniture material types to increase consumer trust. The sales staff should strengthen the study on the related knowledge of mahogany and mahogany furniture and carry out the sales promotion correctly.

--The market organizer strictly controls the barriers for enterprises to enter the market, especially in terms of integrity and quality. The regulatory department organizes professionals to conduct regular inspections on the mahogany furniture market, and strengthens supervision on aspects that affect consumer rights, such as label identification, merchants ’integrity, and the conformity of wood types and nominal wood types. The industry association promotes the purchase knowledge of mahogany furniture to consumers through the media.

-When consumers buy mahogany furniture, they should pay attention to the labels and product manuals, and understand the basic raw materials, harmful substances, and maintenance of the products. Experienced persons can be invited as staff to ask dealers for timber import documents and other relevant certification materials to verify the identity of the timber. Before the formal purchase, you can entrust a third-party authoritative testing agency for identification or request a distributor to issue a third-party authoritative testing agency test report.
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